Parking Attendant Preauthorize Improvements

We've just updated a few things when preauthorizing guests in Parking Attendant:

  • Fixed iOS link issues in Messages
  • Added "Share" instead of "Copy" where the system supports it

We hope these help make the process of preauthorizing visitors and sharing the link with them a bit easier!

Fully Customize Violation Reasons

Our team can now fully customize your violation reasons, from adding new ones specific to your needs to removing one or all of the default reasons.

To get started or if you have questions, please let us know at help@parkingboss.com

Multiple Policies in Parking Attendant

We recently soft-launched a whole suite of new features to turbocharge self-service registration in Parking Attendant.

You can now have multiple registration policies, each with their own set of meters. For instance, you can set limited free guest parking with an option to register more time for a fee, provide day-only vendor registration, etc.

As part of this update, you'll see the "Safelist" menu item in Manager and Field Agent, as this section aggregates permits from these different polices together.

In-app Reports Update

As of today, the "Reports" menu item (desktop Manager and Field Agent) now launches Report Center directly. This gives you access to the full set of reports (some of which are new as of our Report Center launch a few months ago).

We hope this will make it simple and easy to access all the reports and data in your Parking Boss account!

Phasing Out Older Browsers

Older browser, particularly IE 10 & 11, lack a ton of modern web features, performance, and security. In order to deliver the best possible features and performance, we've made the decision to phase these browsers out.

Starting immediately, you'll see a warning banner if you're running one of these older browsers and we strongly recommend switching to one of the following: Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari.

We maintain rolling support for the last two major versions of these browsers.

Later this year, we'll switch from a warning banner in older browsers to blocking login completely.

Thanks for helping us make Parking Boss the best it can be and please let us know if you have any questions or concerns.

Banned Report

Report Center now includes a "Banned" report that includes any banned vehicles or units.

Self-Service Passcodes

Residents can now request their own passcode by email if they've forgotten it based on the email attached to their home/unit.

If you're interested in enabling this feature, please contact your account manager or our customer team at help@parkingboss.com.

Built-in QR Scanner for Guests & Residents

Virtual Attendant now embeds a custom, built-in QR code scanner directly into the Activate and Violation Lookup screens. This allows a guest or resident to easily and quickly scan a Smart Warning Sticker or Smart Decal for quick lookup without needing a separate QR Scanner app.

Access Log Chart

Early last month we rolled out a brand new system for monitoring activity, which saw the return of user last login time.

Today, we're taking this to the next level: reports now include Access Log, which is a visual timeline showing when all your users are active. For instance, you can see exactly when your patrol is active in your account and gives you a whole new level of insight into what's happening.

Reset Links

There was an isolated case where clicking on a reset link in your email would take you right back to the login screen. We identified the scenario where this happens and fixed it!